Terms and Conditions

1. Agreement to Terms

By accessing and using this website and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. Neat Star Creations reserves the right to make changes to these terms at any time without notice.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Neat Star Creations' website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to decompile or reverse engineer any software contained on the website
• Remove any copyright or other proprietary notations from the materials
• Transferring the materials to another person or "mirroring" the materials on any other server

3. Disclaimer

The materials on Neat Star Creations' website are provided on an 'as is' basis. Neat Star Creations makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

4. Limitations

In no event shall Neat Star Creations or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Neat Star Creations' website, even if Neat Star Creations or an authorized representative has been notified orally or in writing of the possibility of such damage.

5. Accuracy of Materials

The materials appearing on Neat Star Creations' website could include technical, typographical, or photographic errors. Neat Star Creations does not warrant that any of the materials on its website are accurate, complete, or current. Neat Star Creations may make changes to the materials contained on its website at any time without notice.

6. Links

Neat Star Creations has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Neat Star Creations of the site. Use of any such linked website is at the user's own risk.

7. Modifications

Neat Star Creations may revise these terms of service for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Kenya, and you irrevocably submit to the exclusive jurisdiction of the courts located in Kenya.

9. Product Information

All product descriptions, pricing, and availability information provided on our website are subject to change without notice. While we strive to provide accurate product information, we do not warrant that product descriptions, pricing, or other content on our site is accurate, complete, reliable, current, or error-free. We reserve the right to limit or prohibit orders of any product.

10. Payment Terms

All orders must be paid in full before processing. We accept various payment methods including mobile money, credit cards, bank transfers, and cash on delivery where applicable. Payment must be made in Kenyan Shillings unless otherwise agreed upon.

11. Shipping and Delivery

We strive to ship all orders promptly. Delivery times are estimates and are not guaranteed. Neat Star Creations is not responsible for delays caused by shipping carriers or other factors beyond our control. Risk of loss passes to you upon delivery of the products to the carrier.

12. Returns and Refunds

Products may be returned within 14 days of purchase if they are defective or damaged. Custom-made orders and made-to-measure items are generally non-refundable unless there is a manufacturing defect. Refunds will be issued to the original payment method within 7-10 business days of receiving and inspecting the returned items.

13. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to terminate accounts that we believe violate these terms.

14. Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of Neat Star Creations or its content suppliers and is protected by international copyright laws. Unauthorized use of any content is prohibited.

15. Limitation of Liability

In no event shall Neat Star Creations' total liability exceed the amount paid by you for the products or services in question. Some jurisdictions do not allow the limitation of liability, so this limitation may not apply to you.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: